Surrender a Pet

At HAWS we understand there are many circumstances that may lead to needing to surrender a pet. Our team knows that this is a difficult and stressful decision to make and we are here to support you and your pet. To accommodate a comfortable experience for both pets and their owners we prefer you call us at 262-542-8851 to schedule an appointment to surrender your pet. We understand there are times when it is not possible to make an appointment and we welcome you in without at an appointment at those times.

• HAWS is contracted to assist most cities and towns in Waukesha County. 

• If you reside out of Waukesha County please start with your local humane society. 

• For behavior and training support, contact the HAWS behavior department.  
• If you need assistance with food, check out the dates for the HAWS Pet Pantry. 

HAWS Surrender procedure: 

• We schedule all intakes by appointment. Call us at 262-542-8851 x0 to discuss the surrender.  
• Same day appointments are often available. 

• Please be prepared to discuss any medical or behavioral concerns for the safety of our staff and the pet. 
• Please have any veterinary information available and bring documents along to your appointment. 

• Documents can also be emailed to [email protected] 

• Fill out a surrender profile AFTER setting up an appointment.  
• At the time of surrender, HAWS will ask for a donation to cover the cost of the pet’s care while at HAWS. You will not be turned away if you are unable to make a donation. 

• A government issued ID is required for all appointments. 
• Owners must be 18 years old to surrender an animal. 
• Written and verbal consent is required from the legal owner (prior to the pet’s intake) if someone other than the legal owner is bringing the pet to HAWS. 

This profile is vital in helping us place your animal in its new adoptive home. Please allow at least 15 minutes to fill it out. This form will need to be filled out in one sitting.